Our aim is to provide you with an employee who not only has the skills and experience that you require, but who will also fit into your business’s culture and team.

Our Recruitment Methodology

Empower Workforce Solutions recognises that clients have different recruitment needs and sometimes require flexibility in the recruitment approach. We are able to build a recruitment process that is tailored to meet your individual needs.

Our standard rigorous recruitment process includes:

  • Position Brief / Customer Profiling
  • Database Search
  • Advertising
  • Initial Screening
  • Identification Verification
  • Assessments
  • Shortlisting
  • Behavioural Interviews
  • Reference and Background Checking
  • Candidate Report to Client
  • Client Interviews
  • Offer and Acceptance
  • After Placement Service, including placement guarantee.

Position Brief

We commence by meeting with you to gain a thorough understanding of your needs and your organisation’s culture. A position brief including information about your organisation, the job description and person specification is developed.

Talent Attraction

Our consultants are experienced in the planning, drafting and management of advertising strategies to attract the best candidates. Following the assignment brief we embark on an initial database search. Empower Workforce Solutions offer complimentary on-line advertising with Seek and our website. Any other advertising costs will be agreed with you prior to committing and charged to you at cost.

Initial Screening

An initial telephone pre-screening is conducted with candidates prior to a personal interview to determine the skills and experience of candidates.

Identification Verification

We undertake a check to confirm the identity of all short-listed candidates to ensure that all candidates are who they say they are.


If required, candidates undertake rigorous skills evaluations. We utilise an extensive online assessment system to assess candidate skills. We also have access to a wide range of psychometric assessments to reduce the risk of an unsuitable hire. Assessments available include cognitive ability, work preferences, values, behavioural profiles, safety, integrity and emotional intelligence.

Behavioural Interview

Comprehensive and documented interviews are conducted using behavioural interview techniques. A series of questions is developed for each position based on the competencies and behaviours required to match your business culture and objectives.

Reference checking

Before referring any candidates to a client, we undertake a minimum of two reference checks with previous employers to validate the candidate’s skills, knowledge and personal attributes.

Candidate Report

Suitably qualified candidates who form the shortlist are forwarded to the client for consideration. Your consultant will prepare a confidential Candidate Report which provides the candidate’s personal details, education and employment summary, availability, testing results, remuneration expectations, detailed resume, profiling the candidate against the brief.

Client Interviews

We make arrangements for the client to interview short listed candidates either at their worksite or at Complete Personnel Recruitment’s premises. We are also available to assist throughout the interview process if necessary.


Our aim is to supply suitably qualified, experienced and competent permanent employees within the delivery timeframes established. Empower Workforce Solutions offers a comprehensive 90-day replacement guarantee against unsuccessful placement.Empower Workforce Solutions provides regular follow-up with both the successful candidate and the client during the guarantee period so that any issues can be resolved as they occur and positive feedback provided.

Permanent Placement Pricing

Our aim is to provide the best possible permanent employees to our clients at a highly competitive price while ensuring that our recruitment methodology and service is not compromised.We operate a sliding scale permanent placement fee based on the total annual remuneration package of the successful candidate. Our pricing structure will be provided on request.

Temping ... your path to the right permanent job

Registering for temporary work with Empower Workforce Solutions can open the door to many opportunities for you, with a broad range of career benefits.

Flexibility... work when and where you want!

Empower Workforce Solutions receive a broad range of temporary assignments every day with opportunities for you to work the hours you want with the organisations you choose. Temping is enormously popular for individuals looking for family/work life balance and the opportunity to work around family commitments.

Long term or short term... your choice!

Whether you are looking to work between other work commitments or seeking a pathway to a permanent job, temporary assignments come to Empower Workforce Solutions in all shapes and sizes. With the many different assignments coming into Empower Workforce Solutions every day, there is sure to be an opportunity to suit your current circumstances, from assignments that involve a day here and there to long term assignments over a number of weeks or months.

If you are new to place… "Try before you Buy"

If you have just moved to a new place or if you are unsure about where you might like to take your career next, temporary assignments give you to opportunity to trial employers and give you the chance to experience the organisation for yourself. Temporary opportunities provide a perfect platform to 'trial' your next employer, with many organisations hiring temporary staff with a view to finding the right person to recruit on a permanent basis. Temping really could be your pathway to the right permanent job!

Broaden your skills and experience!

Returning to the workforce? Need to expand your skills and experience? Temping is perfect for improving your employability and developing your skills. Your ability to adapt to changing environments will be viewed favourably by your next employer, in addition to the new skills you have gained as a result of the various places you have worked.

Job Security as a Temporary Employee

Gone are the days when temping is just a few days here and there (although it can be if you want it to be of course). Many A Empower Workforce Solutions temporary employees work 5 days a week, moving between organisations as short of long-term jobs arise and earn a regular and reliable income.